Reports

I have provided a variety of what I call standard reports. These reports can be exported to PDF files, but they have the advantage over the provided Crystal Reports in that they can be filtered using the same Query Wizard that is used for the main files browse screens and the spread sheet wizards. In addition, a custom report wizard allows you to create simple list style reports which can also be filtered using the Query Wizard. However, there is a limitation on the custom report wizard. Long fields, such as the Support Request or Action Taken fields will be truncated if it would take more than 8 lines to display the entire field. I still think you will find the report wizard helpful.