If you have not setup and tested SMTP and click the Email It button on the update requests screen, the program will lock up and you have to End the Task. If you have an SMTP Account you can use for sending email, it is not that hard to set up AAHD Pro Edition 2.5 to send an email.
In setting up your SMTP settings you will first put in your mail server information, something like mail.yourserver.com or smtp.yourserver.com and the port will likely be 25. The Sender Address will be your email address, like you@yourserver.com and the domain will most likely be the last port of the mail server as in yourserver.com
The From Header Name is Your Name. and the From Header Address will be you@yourserver.com
The Recipient Name and Recipient Address may be the same as your From Header Name and From Header Address. This will only be used for the test email that will be sent when you finish filling out this screen.
The User Name and Auth Password are important. If you don't enter your user name and password as they are for your SMTP Server you will get an authentication error when you try to SEND the test message. The Subject can be whatever you like, as the Body Text says it is just a test.
When you have finished filling out this screen and a message is sent you will be able to use the Email It button when updating a support request. On that screen after