This is the main menu for AAHD Pro Edition 2.59. Standard drop down menus are available while a set of tool bar buttons allow quick access to the main files.
Starting at the far left are drop down menus beginning with the File menu. This is a good place to start. The menu options here begin with the main files, the files you will be using most often, followed by the lookup tables. In order to speed data entry, lookup tables are used at many places in the program. Selecting a value from a drop down list is much quicker than typing a frequently used value over and over again. Also when some selections are made from a drop down list, other values are "looked up" and filled in from the lookup tables.
After the File Menu is the normal Edit menu, followed the Reports drop down menu. Now, there are two kinds of reports. The standard reports are compiled into the application and can be filtered using the Query Wizard. For those that use Microsoft's Excel there are also spreadsheet wizards which let you define, and query, layouts which will then export the data to an Excel Spreadsheet. I include with the Standard reports Custom Report Wizards which let you create simple list style reports. T. The other kind of reports are provided in Crystal Reports 9.0 format and the install will include the runtime files required to print and export these reports. These CR Reports cannot be filtered using the Query Wizard. However, if you have a full version of Crystal Reports you can modify these reports, or create your own reports using the AAHDPRO2 DSN. I have included a menu option to let you browse to a file location from within the program so you can run any of your own created reports.
After the Reports drop down menu is a Utilities menu option. This menu will let you select a Color Scheme, Set up and test SMTP if you will be emailing request updates, and options for importing data from CSV formatted files. New in version 2.59 is a Staff Chat option. This would let you chat with other support personnel who have the Chat window open.
Next are drop down menus for the Windows you have open, and the Help menu options.
I have buttons for those files you may use most often. Also, I have a button - looks like a menu, to let you quickly access the Button style Navigation Menu. This alternate navigation menu may be easier for some of you, although it does not include all the available options from the drop down menus on the main menu. For example, the reports tab does not include all the available reports - just a sample of those you may use most often.
The next buttons on the main menu tool bar, from left to right, let you browse Problems, User Information, Computers, Peripherals, Software Inventory and finally the Knowledge Base.