As with all of my help desk programs, Been There, Done That! 2006 is sold with a site license - no additional per user charges. Now, let's say you have been using the program on just computer when you finally get approval to hire a new staff person. Congratulations. Your question now is how do I set the program up for shared use on the server? It's really not that hard. The data files for Been There, Done That! (they all end with .tps, by the way) are created or updated based on the START IN property of the shortcut used to start the program. So what you need to do is create a shared folder on the file server that you and your staff can each access. Map a drive letter to this new folder. OK? Now, you already have the program installed on your PC, install it on your other computer accepting the defaults. You each now have a working copy of the program but the data points to the C: drive and the folder specified in the START IN properties. Copy all the data files from your PC to the shared folder on the server. Now, just right click on the shortcut on each desktop and change the START IN folder to match your newly created and shared folder. When you restart the program you should be seeing the same data, and as you each add or change records the other user should see those changes.
