Major upgrades are planned in the first quarter of 2006 for the
AccessAble Help Desk Pro and Client Server Editions. Right now I
don't know if I will call these versions 3.0 or 2006, however, each
will have some structural changes to the database backend. They
will each include improved importing so this should make transitions
for current users easier, as well making it easiers for users to move
from the Pro Edition to Client Server Edition without much aggravation.
Please feel free to reply to this forum with any wishes you would like
to see in the next release. This is the place I will be
accumulating changes. For example, I will be adding a First Name
and Last Name field in addition to the current FullName field, I may be
adding an "assigned to email" field.
My apologies to users in the UK and elsewhere, but I may be using the
term First Name and Last Name where you may prefer SurName and
whatever, I am sorry, but sales are still much more to the US and I
have not yet got to the point of having a separate version.
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