The Only Constant is Change! - Sunday, March 21, 2010
The last few months have been very busy both personally and professionally and have required a lot of change. On the same topic of change I have continued to accept suggestions from users for the next version of AccessAble Help Desk Pro Edition. The addition or subtraction of a single field has a ripple affect. Changes to the database require changes to the database dictionary, windows application, web interface, and documentation. Most recently I have made changes to incorporatd some ITIL information - and this may continue. Now, I have to decide how far to go in this version, and what to save for the next. Anyway, having recently released a new version of Church Secretary for Windows (8.1) I am back to trying to finalize AAHD Pro Edition and get the first betas released. More news to follow - check back periodically.
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AccessAble Help Desk 2010 Update - Thursday, January 21, 2010
Just a note for current users of AccessAble Help Desk who are writing about the next version. I am still some weeks away from the Beta tests that will open to licensed users. I have made additional structural changes to the database including elimination of fields some have told us they don't use. We always hope each new version of one of our programs was better than the last. Version upgrades are free to licensed users. However, if you like the currently available editions of the AccessAble Help Desk you may want to place your order soon.
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Problem Solved! 2007 - did you miss it? - Wednesday, October 14, 2009
I recently had emails from customers who had been using earlier versions of Problem Solved! - one of our earliest help desk programs with an integrated web server. In the process of replying to their emails I realized current download links are still pointing to version 2006. You can download a fully functional 30 day trial version of Problem Solved! 2007 at http://www.dbandsons.com/ps2007.zip or click the read more link for this announcement.
read more...
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Update on Church Secretary 8.0 - Wednesday, October 14, 2009
It has been a very busy summer, but unfortunately I have not completed the software updates I had planned. The most important update to CSW 8.0 is the addition of user and procedure security (logins). This may be helpful whether you have a small network at your church or more than one user sharing the same computer. CSW 8.0 is back and track and may be publicly released before the end of October. If you are a licenced user write me for a preview. Please check back ofen for news on this upgrade to our most popular program for church staff administration.
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Church Secretary 8.0 Coming Soon - Friday, May 22, 2009 - Friday, May 22, 2009
I have been doing mostly custom development work for the last year or so, however, I am now getting back to upgrading many of our existing programs. Church Secretary for Windows 8.0 will be released soon and it has a new look and the addition of easy to use security features. Whether you are using the program on a single computer with multiple users or on a Local Area Network, you will be able to limit what screens a logged in user can use. This new version will be a free upgrade to licensed owners of CSW but pricing of the next version is not yet decided. If interested in more information on this new version, write to me at dbandsons@aol.com
read more...
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QUAD HD 2008 - 1st Movie - Tuesday, November 27, 2007
Although I am still making many changes and additions to the next version of QUAD Help Desk, you can view a movie to give you an idea of what the next version will look like. Note: the demo is not running on Microsoft Vista - it is in fact Windows XP. This movie shows some of the charting features that will be included in QUAD HD 2008. Click the read more link to view the first movie in your browser.
read more...
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Mind Your Own Listings 2007 - Now Available - Monday, July 23, 2007
Mind Your Own Listings version 2007 is now available. This version is an almost complete rewrite of the current version and includes a new front end, backend and additional features. The price of a site license is $249. Like all my programs, there are no additional per user charges, no maintenances charges, and technical support - while limited to email - is free.
read more...
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AccessAble Help Desk Pro Edition 2007 Officially Released - Sunday, January 21, 2007
More information will be posted soon, but you can now download the
official release of AccessAble Help Desk Pro Edition 2007. The read
more link to this announcement will take you to the download for the
.zip file which contains both the windows and web application. I
recommend you unzip this file and run the individual setup files from
the extracted files.
read more...
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AAHD Pro Edition 2007 - Preview - Tuesday, December 12, 2006
I am making available a .pdf format file with more information on the
next version with a couple of screen shots. If interested, click
the read more link to download this file.
read more...
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Updated Shut Up and Reboot! 2006 - with Web Server - Saturday, November 25, 2006
I have just posted an updated version of Shut Up and Reboot! 2006 which
includes a new optional web server. This release includes a fix
to importing of user email and mailing addresses as well as a few other
minor changes to the windows app. I am also using a new installer
and if all goes well I may begin including live update capabilities in
my software. This would mean registered users would not need to
wait on a newsletter or check the web site (or email me) to find out
about new releases. Unlike more sophisticated web applications,
such as in the AccessAble Help Desk programs, the new web server is
easy to install and use. Check it out. The download is now larger
as the .zip file includes setups for both the windows app and web
interface and manuals in PDF format.
read more...
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Been There, Done That! - New Web Server - Wednesday, November 01, 2006
I have just uploaded a fully functional trial version of the new Been There, Done That! 2006 Web Server. If you are already using our popular Been There, Done That! 2006 windows application you can now easily add browser functionality.
read more...
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Problem Solved! 2006 now Available - Sunday, October 15, 2006
I have just released Problem Solved! 2006 and hope it will continue to
be selected by many organizations to support their IT Help Desk
needs. Ideal for the smaller organizations that want an
affordable, multi-user help desk solution that won't bust their
budget. The mini http server makes it possible for end users to
submit support requests via browser - and since there are no file
permissions to set up, web enabling the help desk can be a real "no
brainer" with Problem Solved!. If you need more powerful web
features, check out AccessAble Help Desk Pro Edition. If your
needs are basic, your problems may be solved with Problem Solved! 2006.

read more...
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Lesson Planner Plus 2006 - Single User License Added
Although I believe the school license price for the new Lesson Planner
Plus 2006 was very reasonable, I had forgotten about home schoolers
until I received an email from Vicki in Austrialia this weekend.
This email reminded me that LPP has been popular with home schoolers
and so the school license was really not a good deal for them. So
I have now added a $29 single teacher license for Lesson Planner Plus
2006.
Lesson Planner Plus 2006 - Single Teacher License - $29
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Lesson Planner Plus 2006 - Now Available - Sunday, June 18, 2006
Lesson Planner Plus 2006 is now available. This is a major upgrade to our easy to use Lesson Planning software for teachers. The "plus" is a simple database for recording student information and contacts with parent, other teachers and administrators about the students.
read more...
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